RFQ & lane marketplace
Phase 1
Structured RFQs, bid book, awarded-volume workflow, lane templates, tenant-specific
scoring weights.
Pathfinder optimisation
Phase 1
Multi-carrier routing across price, transit, CO2, customs profile and
provider track record.
Customs & IOSS layer
Phase 2
IOSS-eligible routing, low-value VAT handling, HS classification assistance,
restricted-goods screening, document trail per shipment.
Public tracking & booking reference
Phase 2
Single booking reference across awarded providers, with merchant-facing and
consumer-facing visibility.
Settlement & ledger design
Phase 2
Internal ledger and rules engine designed to operate through regulated payment and
payout partners. CrossDock does not hold client funds.
Independent dispute (ODR)
Phase 2
Neutral platform stance. Unresolved disputes are routed to an independent online
dispute-resolution provider.
ESG & CO2 reporting
Phase 3
GLEC-aligned CO2e per lane and per shipment. Sustainability reports for
merchants and providers.
Market intelligence
Phase 3
Lane-level price and transit benchmarks, capacity heatmaps, corridor demand signals
— published as aggregated, anonymised analytics.